Trust
Security & compliance
GDPR
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Beautiful knowledge base platform for customer-facing support documentation and help centers.
Pricing
From $99 / mo
Founded
2015
Team size
2-10 employees
Headquarters
Manchester, UK
Product Preview
Preview from helpdocs.io
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Tiered plans
Try before you buy
Security
GDPR
About HelpDocs
HelpDocs is a hosted knowledge-base and help-center platform for building self-serve customer support documentation. It is aimed at support and success teams that want a polished, searchable help site without engineering overhead. Capabilities include a WYSIWYG editor, custom theming and domains, multi-language content, analytics, and widget/AI-assistant integrations.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
HelpDocs
HelpDocs doesn’t have a live offer on Cubbie yet, but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for HelpDocs and Cubbie routes it to the vendor and our procurement team.
