Vendor 1
TalkdeskContact Center as a Service
Talkdesk provides an AI-powered cloud contact center with omnichannel routing, workforce management, and industry-specific solutions.
No reviewsRating2011Founded
Talkdesk vs Ujet
Vendor decision canvas
Vendor 2
UjetContact Center as a Service
Cloud contact center platform designed for smartphone-era customer support with in-app voice, chat, and media sharing.
$65+ / seat / monthPriceNo reviewsRating2015Founded
Carry this decision forward
Talkdesk + Ujet can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 Talkdesk Contact Center as a Service AI-powered contact center platform. | Vendor 2 Ujet Contact Center as a Service AI Should Be Doing the Chores. Humans Should Be Building Relationships. | |
|---|---|---|
| Overview | ||
| Category | Contact Center as a Service | Contact Center as a Service |
| What it is | Talkdesk provides an AI-powered cloud contact center with omnichannel routing, workforce management, and industry-specific solutions. | Cloud contact center platform designed for smartphone-era customer support with in-app voice, chat, and media sharing. |
| Pricing | ||
| Price | Not available | $65+ / seat / month |
| Pricing model | Per seat | Per seat |
| Free options | Free plan, Free trial | No free plan, No free trial |
| Company | ||
| Founded | 2011 | 2015 |
| Team size | 1001-5000 employees | 201-500 employees |
| Headquarters | San Francisco, California | San Francisco, CA |
| Featured clients | IBM, Trivago, Acxiom | Not available |
