Talkdesk alternatives

Scorebuddy is a quality assurance platform for contact centers with flexible scorecards, coaching tools, customer survey integration, and performance analytics.

Assembled provides modern workforce management for support teams with AI-powered forecasting, scheduling, and real-time management.

Observe.AI provides AI-powered conversation intelligence for contact centers with real-time agent assist, QA automation, and coaching analytics.

Enterprise cloud communications platform with global voice, video, messaging, and contact center for distributed organizations.

Enterprise cloud contact center platform with AI, workforce management, and omnichannel communication for large organizations.

Five9 provides an intelligent cloud contact center with AI-powered virtual agents, WFO, digital engagement, and analytics.

Playvox is a contact center quality management platform with automated QA scoring, agent coaching, workforce management, and performance gamification features.

Aircall provides a cloud-based phone system with call center features, CRM integrations, and analytics for sales and support teams.

Plivo provides cloud voice and messaging APIs for building IVR, call center, and communications applications at competitive pricing.

EvaluAgent is an AI-powered quality management platform for contact centers that automates conversation scoring, coaching workflows, and compliance monitoring.

JustCall provides an AI-powered phone system with calling, texting, call center features, and AI-driven coaching for business teams.

8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution.

CloudTalk provides cloud-based call center software with smart routing, IVR, call monitoring, and 70+ integrations for business teams.

Cloud contact center platform for outbound and inbound operations with compliance tools, local caller ID, and omnichannel.

Balto provides real-time speech analytics with AI that listens to contact center conversations, offering dynamic prompts, automatic QA scoring, and in-the-moment coaching.

Integrated cloud CCaaS with outbound, inbound, and AI capabilities.

MENA cloud contact center and Arabic VOIP platform for enterprises across the Gulf region.

Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics.

Omnichannel contact center and marketing automation platform with AI agents and virtual assistants.

Cloud contact center with real-time quality management.

European UCaaS provider for SMBs and service providers.

Cloud telephony and contact center platform for Korean enterprises.

Cloud contact center with AI dialer, omnichannel routing, speech analytics, and workforce management for sales teams.

Calabrio provides workforce engagement management for contact centers with WFM, QM, analytics, and AI-powered insights.