Deskpro vs Hiver
DeskproHelp Desk & Ticketing
$29+ / agent / monthPublished price
HiverHelp Desk & Ticketing
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Deskpro | Hiver | |
|---|---|---|
| Overview | ||
| Tagline | Help desk software for all teams. | The simplest helpdesk for teams on Google Workspace. |
| Description | Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams. | Hiver is a helpdesk built for Gmail that turns shared inboxes into collaborative helpdesks with assignment, tagging, and SLA tracking. |
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| Pricing | ||
| Published price | $29+ / agent / month | Not available |
| Company | ||
| Founded | 2001 | 2011 |
| Team size | 51-200 employees | 201-500 employees |
| Headquarters | London, United Kingdom | Bangalore, India |
| Featured clients | Not available | Flexport, Vacasa, Oxford |
Where these sit in Help Desk & Ticketing
- Deskpro$348
- Hiver$228
- Help Desk & Ticketing median$238
Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request.
See the whole Help Desk & Ticketing market