Buyer's guide

Best Customer Success Platforms software

Software for managing customer relationships, health scores, and expansion opportunities post-sale. Open any profile for real pricing, compliance, and buyer-fit detail, or jump into the customer success platforms directory to filter by industry, company size, and certifications.

14 profiled toolsUpdated 2026

1
Raven360
Customer Education Platforms
Customer education and sales training platform that creates branded learning academies with certifications for partners, customers, and internal teams.
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2
Planhat
Customer Success Platforms
Planhat provides a customer success platform with revenue management, health scoring, playbooks, and a customer portal for B2B companies.
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3
Bonjoro
Video Marketing
Personal video messaging tool for customer engagement with mobile recording, CRM triggers, and branded video landing pages for onboarding.
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4
Vitally
Customer Success Platforms
Vitally provides a customer success platform with product analytics, health scores, and automated workflows built for B2B SaaS companies.
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5
ZapScale
Customer Success Platforms
ZapScale is a customer success platform for early-stage B2B SaaS companies with automated health scoring, lifecycle tracking, and churn prediction for small CS teams.
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6
ChurnZero
Customer Success Platforms
ChurnZero provides a customer success platform with AI-powered churn prediction, health scoring, and automated engagement for SaaS companies.
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7
ClientSuccess
Customer Success Platforms
ClientSuccess provides customer success management with health scores, engagement tracking, NPS, and revenue management for SaaS companies.
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8
Custify
Customer Success Platforms
Custify helps SaaS businesses reduce churn with automated health scoring, lifecycle management, and proactive engagement workflows.
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9
Hightouch
Customer Data Platforms
Hightouch is a composable CDP and reverse ETL platform that activates data warehouse data by syncing it to 200+ business tools for marketing, sales, and customer success.
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10
Insightly
Customer Lifecycle Management
Unified CRM and project management platform helping mid-market businesses manage customer relationships and post-sale delivery.
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11
Amity
Customer Success Platforms
Customer success management platform with health monitoring, smart playbooks, and team collaboration tools for retention teams.
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12
SmartKarrot
Customer Success Platforms
Customer success platform with product adoption tracking, health scores, playbooks, and revenue intelligence for B2B companies.
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13
Totango
Customer Success Platforms
Totango provides a composable customer success platform with AI health monitoring, automated journeys, and churn prediction for recurring revenue businesses.
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14
Vectera
Meeting Scheduling
Online meeting rooms for client-facing professionals with persistent rooms, co-browsing, and document annotation features.
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15
UpdateAI
Software
AI meeting notes for customer success.
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16
Ask-AI
Software
Enterprise AI platform surfacing answers, insights, and coaching for customer service and customer success teams.
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17
Cust AI
Customer Success Platforms
AI customer success manager for onboarding and long-tail customer expansion.
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18
Starfish Retention Solutions
Customer Success Platforms
Student success and retention platform for higher education from EAB.
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19
Cast.app
Customer Success Platforms
Digital CS platform for scaling customer teams.
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20
BIND CS
Customer Onboarding Automation
Japanese customer success and onboarding automation platform.
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21
Catalyst
Customer Success Platforms
Customer-led growth platform with 360-degree views, health scores, and automated workflows for CS teams.
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22
Gainsight
Customer Success Platforms
Customer success platform with health scores, playbooks, PX product analytics, and revenue management.
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23
Armatic
Customer Success Platforms
Customer success and AR automation platform.
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24
EverAfter
Customer Success Platforms
Digital customer hubs and success plans.
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25
Velaris
Customer Success Platforms
AI-powered customer success platform that unifies data, automates workflows, and predicts churn.
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26
Crewcharge
Customer Success Platforms
Customer engagement platform for SaaS founders with NPS, onboarding, and retention tools.
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27
Sturdy.ai
AI for Customer Intelligence
Revenue signals platform that reads customer communications to flag churn, expansion, and escalations for CS.
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Best customer success platforms by company size

Best customer success platforms for Solo / freelancer Best customer success platforms for Startup (1-50)Best customer success platforms for Small business (51-200)Best customer success platforms for Mid-market (201-1,000)Best customer success platforms for Enterprise (1,000+)

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Frequently asked

What is the best customer success platforms software?

Cubbie ranks 14 profiled customer success platforms tools by profile completeness, verified-vendor status, and active deals. The list above leads with the products that carry the most complete, vendor-maintained profiles.

How does Cubbie choose these customer success platforms tools?

Listings are drawn from the live catalog and ordered so products with substantive, vendor-maintained profiles surface first. Cubbie does not accept payment for ranking position.

Ranked from Cubbie's live catalog, https://www.cubbie.com/best/customer-success-platforms