Trust
Security & compliance
SOC 2GDPR
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Vitally provides a customer success platform with product analytics, health scores, and automated workflows built for B2B SaaS companies.
Pricing
$150+ / user / month
Founded
2017
Team size
51-200 employees
Headquarters
New York, New York
Product Preview
Preview from vitally.io
At a glance
Best for
Customer Success Managers, VP Customer Success
Pricing model
Custom quote
Try before you buy
Free trial
Integrates with
SalesforceZendeskAWSStripe
Security
SOC 2GDPR
About Vitally
Vitally offers a modern customer success platform combining product analytics, health scoring, project management, and automated playbooks. The platform is designed for B2B SaaS companies that want product usage data integrated into CS workflows.
Features include configurable health scores, NPS tracking, task management, and Hubs for customer collaboration.
Sync Vitally with Cubbie
Cubbie connects straight to the Vitally admin API, so your seats, usage, and plan stay current without anyone updating a spreadsheet — that is what turns renewals and unused licenses into something you can act on.
Admin rosterSeat countLicense-status breakdownRole breakdown
Connecting takes about a minute — paste a read-only key from your Vitally admin settings. Cubbie never writes to your account.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: Yes
Free plan: Not specified
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Vitally
Vitally doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for Vitally and Cubbie routes it to the vendor and our procurement team.
