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Planhat provides a customer success platform with revenue management, health scoring, playbooks, and a customer portal for B2B companies.

Pricing

$1,150-2,300+ / month

Founded

2015

Team size

51-200 employees

Headquarters

Stockholm, Sweden

Planhat preview

Preview from planhat.com

At a glance

Pricing model

Custom quote

Security

ISO 27001SOC 2

About Planhat

Planhat offers a customer platform combining CS operations, revenue management, and a customer portal. The platform provides health scoring, workflow automation, usage analytics, and a Planhat Portal for customer collaboration.

Revenue management capabilities connect CS activities directly to expansion and renewal revenue.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

ISO 27001SOC 2

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Custom quote

Free trial: Not specified

Free plan: Not specified

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections