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Totango provides a composable customer success platform with AI health monitoring, automated journeys, and churn prediction for recurring revenue businesses.

Pricing

$1,000+ / month

Founded

2010

Team size

201-500 employees

Headquarters

Redwood City, California

Product Preview

Totango preview

Preview from totango.com

At a glance

Best for

Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Custom quote

Integrates with

SalesforceZendeskHubSpotSlackMS Outlook+4

About Totango

Totango offers a composable customer success platform enabling teams to build automated customer journeys, monitor health scores, and predict churn. The platform provides SuccessBLOCs - pre-built modules for common CS workflows.

Features include customer segmentation, health scoring, automated engagement, and revenue impact analytics.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Custom quote

Free trial: Not specified

Free plan: Not specified

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Mid-market (201-1,000)Enterprise (1,000+)

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections