Alternatives to Sobot

10 alternatives

  1. 1Contact Center Software, Customer Experience Platforms

    Genesys

    Contact Center Software

    Cloud contact center platform with AI, routing, and workforce engagement for omnichannel customer experience.

    AI powered agent assistanceVirtual agents and botsQuality assurance and compliance

    Price$75+ / seat / month

  2. 2Contact Center Software, Customer Experience Platforms

    Mindful

    Contact Center Software

    Callback and customer engagement platform by Medallia for contact centers to reduce hold times.

    Customer context and history management
  3. 3Contact Center Software

    Dixa

    Contact Center Software

    Conversational customer service platform with AI-powered routing, chatbots, and unified agent workspace.

    Intelligent routing and automation with external data integration
    Per agent

    Price$99.82+ / agent / month

  4. 4Contact Center Software

    Verint

    Contact Center Software

    Customer engagement platform with workforce management, quality assurance, speech analytics, and AI-powered automation.

    AI powered cx automation platformVoice of the customer analyticsAppointment booking and queue management
  5. 5Contact Center Software, Customer Experience Platforms

    ActiveChat

    Contact Center Software

    AI-powered conversational automation platform for customer service and sales teams.

    Knowledge management systemAI model fine tuningCustomer CRM tools
  6. 6Contact Center Software, Customer Experience Platforms

    eGain

    AI Knowledge Management

    Knowledge hub and AI-powered customer engagement platform for contact centers and self-service.

    AI powered knowledge consolidation and content managementConversational AI agent for customer self serviceOmnichannel conversation hub for customer engagement

    Price$25+ / month

    Starting price: above the category median.
  7. 7Contact Center Software, Customer Experience Platforms

    Odigo

    Contact Center as a Service

    French cloud contact center platform offering customer engagement for global enterprises.

    Omnichannel contact center managementAgentic AI and autonomous agentsIntelligent call routing and distribution
  8. 8Contact Center Software, Customer Experience Platforms

    Zingly

    Contact Center Software

    Customer relationships AI platform for persistent conversations and self-service.

    Customer Experience PlatformsCloud Infrastructure
  9. 9Omnichannel Support

    Qiscus

    Omnichannel Support

    Omnichannel customer engagement and chat platform for Southeast Asian businesses.

    Free trialTiered plansAI AgentsCustomer Feedback
  10. 10Contact Center Software

    Bright Pattern

    Contact Center Software

    Cloud contact center software with omnichannel routing, AI-powered quality management, and mobile-first agent workspace.

    Per seatCall Center SoftwareCustomer Communication

    Price$70+ / seat / month