Alternatives to ActiveChat

10 alternatives

  1. 1Contact Center Software, Live Chat

    Dixa

    Contact Center Software

    Conversational customer service platform with AI-powered routing, chatbots, and unified agent workspace.

    Intelligent routing and automation with external data integration
    Per agent

    Price$99.82+ / agent / month

  2. 2Contact Center Software, Customer Experience Platforms

    Zingly

    Contact Center Software

    Customer relationships AI platform for persistent conversations and self-service.

    Customer Experience PlatformsCloud Infrastructure
  3. 3Contact Center Software, Conversational AI

    Pypestream

    Conversational AI

    Conversational AI platform for customer engagement with secure messaging and smart automation workflows.

    SOC 2HIPAAPCI DSSGDPRFedRAMPContact Center Software
  4. 4Contact Center Software, Conversational AI

    Omilia

    Contact Center Software

    Conversational AI platform for contact centers providing natural language call steering and virtual agent automation.

    Usage-basedAI Voice AgentsConversational AI

    PriceUsage-based

  5. 5Contact Center Software

    Jacada

    Contact Center Software

    Robotic process automation for contact centers automating agent desktop tasks and customer self-service workflows.

    ISO 27001PCI DSSSOC 2Intelligent Process AutomationAI Customer Service Agents
  6. 6Contact Center Software, Conversational AI

    PolyAI

    AI Voice Agents

    Enterprise conversational AI for customer service delivering voice assistants that resolve calls naturally.

    SOC 2ISO 27001GDPRHIPAAPCI DSSUsage-based

    PriceUsage-based

  7. 7Contact Center Software, Conversational AI

    Nuacem AI

    Contact Center Software

    Enterprise conversational AI solutions combining chatbot, voice bot, and agent assist for contact center automation.

    Omnichannel conversation managementNo code agent builder with visual workflow design
  8. 8Contact Center Software, Conversational AI

    Karakuri.ai

    Contact Center Software

    Japanese customer service chatbot platform blending NLP with operator handoff to automate inquiries.

    Back office process automationOperator support and agent assistAI safety guardrails and monitoring
  9. 9Contact Center Software, Conversational AI

    Verint

    Contact Center Software

    Customer engagement platform with workforce management, quality assurance, speech analytics, and AI-powered automation.

    AI powered cx automation platformVoice of the customer analyticsAppointment booking and queue management
  10. 10Contact Center Software, Conversational AI

    Cognigy

    Conversational AI

    Cognigy provides enterprise-grade conversational AI for customer service and employee support across voice and digital channels.

    Free trialPayment Gateway IntegrationContact Center AI Observability