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Cognigy provides enterprise-grade conversational AI for customer service and employee support across voice and digital channels.
Pricing
Custom quote
Founded
2016
Team size
201-500 employees
Headquarters
Dusseldorf, Germany
Product Preview
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At a glance
Pricing model
Custom quote
Try before you buy
Integrates with
AvayaAWSGenesysNiCEMicrosoft+1
About Cognigy
Cognigy provides an enterprise conversational and agentic AI platform for customer service and contact centers. It lets companies build AI voice and chat agents that automate customer interactions across channels, with tools for dialog design, knowledge/RAG, agent assist and integrations into CCaaS and CRM systems. Now part of NiCE, it targets large enterprises automating high-volume customer support.
Buyer Fit & Positioning
Procurement & Fit
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Pricing
Commercial model
Pricing model: Custom quote
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
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Fit
Best-fit company size
Company-size fit has not been specified yet.
