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Security & compliance
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Japanese customer service chatbot platform blending NLP with operator handoff to automate inquiries.
Pricing
Custom quote
Founded
2016
Team size
51-100 employees
Headquarters
Tokyo, Japan
Product Preview
Preview from karakuri.ai
At a glance
Best for
Customer Support Teams, Operations Managers
Pricing model
Custom quote
About Karakuri.ai
KARAKURI (karakuri.ai) is a Japanese AI customer-support platform offering a high-accuracy chatbot, FAQ/knowledge management, and support-process automation. It uses a hybrid design that routes frequent inquiries to conventional AI and complex questions to generative AI with RAG, and is tuned for contact-center operations with light daily maintenance. Enterprise customers include SBI Securities, Seven Bank, Takashimaya, and Mercari.
Buyer Fit & Positioning
Procurement & Fit
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Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
