Resolve most tickets with an AI agent

An agent that actually resolves, trained on your docs and past tickets, with humans on the exceptions.

AI resolution with human handoff

Individual products and alternatives (12)

Mintlify

Ground the agent

Mintlify is a modern documentation platform that turns MDX content into beautiful, searchable API documentation and developer docs with AI-powered search and analytics.

GitBook

Ground the agent

GitBook is a modern documentation platform for technical teams providing collaborative editing, Git sync, API docs, and customizable published documentation.

Notion

Ground the agent

Notion is an all-in-one workspace that combines notes, docs, wikis, project management, and databases in a single collaborative platform.

Decagon

Resolve common questions

Decagon provides AI customer service agents and operations tooling for companies that want AI support experiences tied closely to real business systems.

Sierra

Resolve common questions

Sierra builds AI customer experience agents for brands that want conversational support and commerce workflows with stronger control and brand fit.

Ada

Resolve common questions

Ada provides an AI agent that resolves customer service inquiries automatically across chat, email, voice, and social channels.

Plain

Hand off edge cases

Plain is a modern customer support platform designed for developer-first and API-first companies, providing a fast inbox, API access, and tight integration with development workflows.

Pylon

Hand off edge cases

Pylon is a customer support platform built for B2B companies that unifies support across Slack Connect channels, email, and in-app chat with shared inboxes and ticket management.

Thena

Hand off edge cases

B2B customer support platform managing Slack and Teams channel communication with AI-powered triage.

Canny

Close the feedback loop

Feature request tracking tool that helps product teams collect, organize, and prioritize customer feedback with public roadmaps.

Nolt

Close the feedback loop

Simple feedback board for collecting and prioritizing feature requests from customers with voting and status updates.

Productboard

Close the feedback loop

Productboard is a product management platform that helps teams understand customer needs, prioritize features, and align the organization around a product roadmap.