Resolve most tickets with an AI agent
AI resolution with human handoff
Ground an AI support agent in your knowledge, escalate edge cases, and turn repeat issues into product insight.
Decagon provides AI customer service agents and operations tooling for companies that want AI support experiences tied closely to real business systems.
Pricing
Contact sales
Founded
2023
Team size
201-500 employees
Headquarters
San Francisco, CA
Product Preview
Preview from decagon.ai
At a glance
Best for
Head of Support, Operations Manager
Pricing model
Custom quote
About Decagon
Decagon builds enterprise AI customer-support agents that autonomously resolve customer inquiries across chat, email, and voice. It targets mid-market and enterprise support organizations looking to deflect and resolve high volumes of tickets with AI while preserving brand and quality. Capabilities include AI agents, conversation analytics, deflection/resolution optimization, and integrations with existing support stacks.
Where this fits
Resolve common questions
Pricing
Contact salesCustom quote
What AI Customer Service Agents costs
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Procurement & Fit
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Trust
Security & compliance
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Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Decagon
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