Contact Center Software
Japanese customer service chatbot platform blending NLP with operator handoff to automate inquiries.
Custom quote
201651-100Tokyo, Japan
Customer Support Operations
Delivering efficient, high-quality customer support through multi-channel ticketing, self-service resources, and agent productivity tools.
Related Categories18
Compliance42Data Privacy & Security24Lead Generation23Customer Engagement Automation22Financial Reporting19Automation17Business Process Automation17Content Creation17Customer Retention16Sales Acceleration15Conversational AI14Customer Communication14Customer Segmentation14Document Management14Fraud Detection14Appointment Booking13Knowledge Management13Performance Optimization13
Knowledge Base Software
Knowledge base plugin and SaaS for WordPress and shared help centers. Includes AI-powered search and analytics.
Tiered plans
202011-50Dhaka, Bangladesh
Help Center Software
Beautiful knowledge base platform for customer-facing support documentation and help centers.
Tiered plans · Free trial
20151-50Manchester, UK
AI Agents
AI-powered knowledge workspace with Q&A, docs, and integrations for customer support teams.
Custom quote
202311-50San Francisco, CA
AI Chatbot Builders
AI-first customer service platform that automatically resolves support tickets across email, chat, and social media.
Custom quote
20151,000+San Francisco, CA
Contact Center Software
AI-first contact center platform with conversational AI agents for phone and chat customer interactions.
Custom quote
2018201-500Berlin, Germany
Live Chat
Polish customer communications platform (LiveChat, ChatBot, HelpDesk) used by 35,000+ companies worldwide for messaging and support.
Per seat · Free trial
20021-50Wroclaw, Poland
Customer Experience Platforms
Issue tracking and help desk software for customer support, internal IT, and complaint management.
Per seat
19921-50Virginia Beach, VA
Customer Experience Platforms
Integrated cloud CCaaS with outbound, inbound, and AI capabilities.
Usage-based
201751-100Miami, FL
E-Commerce Customer Service
Customer service platform built around people rather than tickets with AI-powered conversation management.
Per seat · Free trial
2014201-500San Francisco, CA
Omnichannel Support
No-download interactive co-browsing for sales and customer support teams.
Tiered plans · Free trial
201611-50London, UK
Contact Center Software
Conversational customer service platform with AI-powered routing, chatbots, and unified agent workspace.
Per seat
2015201-500Copenhagen, Denmark
AI Customer Service Agents
Yuma AI provides AI-powered customer service agents specifically designed for e-commerce brands, automating ticket resolution across order management, returns, and product inquiries.
Custom quote · Free trial
202211-50San Francisco, California
Social Media Management
Zammad is an open-source web-based helpdesk and ticketing system that manages customer communication across email, chat, phone, and social media channels.
Tiered plans · Free trial
20161-50Berlin, Germany
Customer Experience Platforms
AI-powered omnichannel customer service platform for enterprises with chat, email, social.
Custom quote · Free trial
201251-200Tel Aviv, Israel
AI for Customer Intelligence
AI-powered customer experience intelligence platform automating ticket tagging and routing with deep insights.
Subscription
201811-50New York, NY
AI Customer Service Agents
Conversational AI suite for automating customer interactions with intelligent chatbots across digital and voice channels.
Custom quote
2012201-1,000Buenos Aires, Argentina
Customer Experience Platforms
Open-source helpdesk ticketing system with SaaS hosting and ecommerce integrations.
Tiered plans · Free plan
201811-50Jaipur, India
Insurance Rating Software
Digital customer interaction platform for insurance companies with co-browsing, messaging, and video.
Custom quote
2012201-500New York, NY
Omnichannel Support
Omnichannel contact center platform serving APAC banks and enterprises.
Enterprise
2007201-500Singapore
AI Customer Service Agents
AI chatbot training platform creating custom agents from websites, PDFs, and databases for support automation.
Tiered plans · Free plan
20231-10San Francisco, CA
Live Chat
Simple live chat software for website customer support, sales, and lead generation across any industry.
Tiered plans · Free plan
200911-50Ann Arbor, MI
Customer Self-Service Portals
AI chatbot builder creating GPT-powered support bots in minutes from website URLs and uploaded documents.
Tiered plans · Free plan
20231-50San Francisco, CA
Live Chat
Modern live chat software for sales and support with auto-invitations, typing insights, and a multi-channel dashboard.
Tiered plans · Free plan
20141-50Remote
Chatbot Builder Platforms
AI chatbot builder for businesses that trains on custom content and deploys on websites without coding knowledge.
Tiered plans · Free plan
20231-10San Francisco, CA
Customer Self-Service Portals
AI-powered self-service platform that integrates with WhatsApp and other channels to provide instant, contextual customer support answers.
Tiered plans
202211-50Melbourne, Australia
AI Agents
AI-powered search and agent platform for building assistants trained on documentation and knowledge bases.
Usage-based · Free plan
20231-50San Francisco, CA
AI Chatbot Builders
AI chatbot builder auto-training on website content for instant support with one-click installation.
Free trial
20231-10San Francisco, CA
Customer Experience Platforms
AI live chat, video chat, and co-browsing platform with generative AI handoff for customer service teams.
Custom quote · Free trial
201411-50Newport, UK
AI IT Agents
Enterprise AI agents for customer service with voice and chat capabilities across languages.
Custom quote
2023201-1,000Bangalore, India
Live Chat
Customer communication platform combining live chat, email, and knowledge base.
Per seat · Free trial
201611-50Kyiv, Ukraine
Help Desk for IT
Simple cloud help desk for IT, HR, and facilities teams with ticket tracking, automation, and a self-service portal.
Per seat · Free trial
20031-50Austin, TX
AI Personalization Engines
AI-powered website personalization platform with dynamic content adapting to visitor behavior and characteristics.
Tiered plans · Free trial
201511-50Amsterdam, Netherlands
AI Chatbot Builders
Platform for building custom chatbots trained on business content, embeddable on websites or accessible via API.
Tiered plans · Free trial
202311-50San Francisco, CA
Live Chat
Japanese web live chat and helpdesk for SMB customer acquisition.
Custom quote
201411-50Tokyo, Japan
Call Center Software
Cloud-based phone system from Freshworks with IVR, call queues, call recording, and real-time dashboards for support teams.
Tiered plans · Free plan
20175,000+San Mateo, CA
AI Copilots
Fin by Intercom AI copilot augmenting human agents with context-aware answers and actions in real time.
Usage-based · Free trial
20111-50San Francisco, CA
SMS Marketing
Business SMS platform with team-based shared inbox, automations, announcements, and integrations for customer support and operations teams.
Tiered plans · Free plan
20151-50Los Angeles, CA
AI Customer Service Agents
AI service management platform with autonomous agents that resolve IT, HR, and customer service requests.
Custom quote
2017201-500Palo Alto, CA
Help Center Software
All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.
Per seat · Free plan
201311-50Palo Alto, CA
AI Chatbot Builders
AI-powered helpdesk and knowledge base automating support for employees and customers with conversational AI.
Tiered plans
2017201-500St. Louis, MO
Help Desk for IT
Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.
Per seat · Free plan
20211-50Sunnyvale, CA
Call Center Software
Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics.
Tiered plans · Free plan
201451-200Gothenburg, Sweden
AI Customer Service Agents
AI-powered customer support and documentation assistant that answers questions from your existing docs.
Free plan
2023201-1,000Remote
AI Chatbot Builders
Conversational AI and Arabic chatbot platform for MENA enterprises.
Enterprise
201851-200Cairo, Egypt
Omnichannel Support
Live chat and chatbot software for ecommerce stores to engage shoppers and drive sales.
Free plan
201511-50Moscow, Russia
Call Center Software
Cloud contact center software with omnichannel routing, AI-powered quality management, and mobile-first agent workspace.
Per seat
201051-200South San Francisco, CA
HR Chatbots
No-code AI chatbot builder letting businesses create ChatGPT-style bots from their content.
Tiered plans · Free trial
20231-10London, UK
AI Agents
AI agents platform for enterprise workflow automation across sales, support, and operations.
Custom quote
202311-50San Francisco, CA
AI Customer Service Agents
AI-powered conversational IVA for customer service.
Custom quote
1993101-250Indianapolis, IN
Contact Center AI Observability
Voice AI platform for contact centers with speech analytics and biometrics.
Custom quote
201451-200Zurich, Switzerland
E-Commerce Customer Service
AI-powered customer service automation for e-commerce brands resolving common support queries automatically.
Custom quote
201411-50London, UK
AI Customer Service Agents
AI-powered messaging platform for enterprise customer engagement across SMS, web chat, and social channels.
Custom quote
201551-200Bozeman, MT
Inbox Management
Japanese shared email inbox SaaS used by 7,000+ Japanese companies.
Custom quote · Free trial
2001201-500Tokyo, Japan
AI Customer Service Agents
Customer support automation platform with AI chatbots, human handoff, and multi-language helpdesk integration.
Tiered plans · Free trial
20171-50Bengaluru, India
Digital Adoption Platforms
Knowledge ops platform for creating and delivering procedural guides for customer service teams.
Tiered plans · Free trial
200811-50Kaysville, UT
Call Center Software
Virtual phone system with call center features, IVR, and CRM integration for small businesses.
Per seat · Free trial
19991-50Fort Lee, NJ
AI Customer Service Agents
Enterprise AI agent platform for customer support that autonomously resolves complex issues across multiple systems and knowledge sources.
Custom quote · Free trial
2023201-1,000San Francisco, CA
AI Infrastructure
Enterprise AI platform for providing natural language support directly in products and docs.
Tiered plans
202211-50San Francisco, CA
Customer Experience Platforms
Customer support platform with shared inbox and knowledge base.
Per seat · Free plan
2011201-500Boston, MA