Maqsam
Contact Center as a Service
The first Arabic-native AI agent integrated into the region’s leading customer service software.
Free trialFlat rateAI AgentsBusiness VoIP
Price$300 / month
Price position: above the category median.Customer Communication
Managing outbound and inbound customer communications across email, chat, SMS, and social channels with unified conversation histories.
Company size
Purchasing
Compliance (as stated by vendors)
SendHQ
Email Deliverability
Email API for transactional sending, inbound email, delivery events and scoped API keys, built for product teams and AI agents.
Flat rateEmail Deliverability
Price$9 / month
Price position: below this category's displayed range.
Hospitable
Vacation Rental Management
Hospitable (formerly Smartbnb) provides vacation rental automation with automated messaging, task management, and multi-platform synchronization.
Free planFree trialTiered plansWorkflow AutomationRental Management
Price$29+ / month
Starting price: below the category median.
Unifonic
Customer Communication Management
Saudi customer engagement platform with SMS, WhatsApp and omnichannel bots for MENA enterprises.
Custom quoteCustomer Experience PlatformsOmnichannel Support
PriceUsage-based
WATI
Conversational AI
WhatsApp Business API platform with AI chatbot builder, broadcast messaging, and team collaboration features.
Free planFree trialTiered plansAI Chatbot BuildersConversational AI
Price$29+ / month
Starting price: below the category median.
Chaport
Live Chat
Modern live chat software for sales and support with auto-invitations, typing insights, and a multi-channel dashboard.
Free planFree trialGDPRTiered plansLive ChatCustomer Support Operations
Price$19+ / month
Starting price: below the category median.
Sirena App Mexico
Business Messaging
WhatsApp business platform for Mexican companies.
Per seatBusiness MessagingCustomer Communication Management
Price$99+ / month
Starting price: above the category median.
Talkative
Live Chat
AI live chat, video chat, and co-browsing platform with generative AI handoff for customer service teams.
Free trialCustom quoteCustomer Experience PlatformsLive Chat
Price$229+ / month
Starting price: above the category median.
HelpCrunch
Live Chat
Customer communication platform combining live chat, email, and knowledge base.
Free trialPer seatLive ChatKnowledge Management
Price$15+ / seat / month
Starting price: below the category median.
Moskit
SMB CRM
Brazilian CRM built for sales teams combining pipelines, automation and WhatsApp integration for SMBs.
SMB CRMCRM
Price$20 / month
Price position: below the category median.
Textline
Customer Support
Business SMS platform with team-based shared inbox, automations, announcements, and integrations for customer support and operations teams.
Free planFree trialSOC 2HIPAACCPATiered plans
Price$20+ / user / month
Starting price: below the category median.
Ziggeo
Async Video Communication
Video platform with recording, playback, and management APIs for asynchronous video in apps.
Free planFree trialTiered plansCommunication APIsAsync Video Communication
Price$99+ / month
Starting price: above the category median.
Bright Pattern
Contact Center Software
Cloud contact center software with omnichannel routing, AI-powered quality management, and mobile-first agent workspace.
Per seatCall Center SoftwareContact Center Software
Price$70+ / seat / month
Starting price: above the category median.
MessageMedia
SMS and MMS Marketing
Global business SMS and mobile messaging (now part of Sinch).
Free trialTiered plansSMS MarketingSMS and MMS Marketing
Price$49+ / month
Starting price: above the category median.
Sendwithus
Email Management
Email template management and A/B testing platform that plugs into existing ESPs like SendGrid and Mailgun.
Free planTiered plansA/B TestingAI Infrastructure
Price$79+ / month
Starting price: above the category median.
MightyCall
Call Center Software
Virtual phone system with call center features, IVR, and CRM integration for small businesses.
Free trialPCI DSSHIPAAGDPRPer seatCall Center Software
Price$15+ / user / month
Starting price: below the category median.
DemandHub
Customer Communication Management
Business text messaging and reviews platform for local service companies.
Free trialTiered plansReview ManagementReputation Management Software
Price$129+ / month
Starting price: above the category median.
StoryXpress
Video Hosting Platforms
Video creation, hosting, and analytics platform for sales and marketing teams to send personalized videos.
Free planFree trialTiered plansVideo Hosting PlatformsVideo Marketing
Price$8+ / month
Price position: below this category's displayed range.Who Customer Communication is sold to
- Solo / freelancer
- Startup (1-50)
- Small business (51-200)
- Mid-market (201-1,000)
- Enterprise (1,000+)
What Customer Communication certifies
- SOC 2
- ISO 27001
- GDPR
- HIPAA
- CCPA
- PCI DSS
- FedRAMP