Managing outbound and inbound customer communications across email, chat, SMS, and social channels with unified conversation histories.
Novu is an open-source notification infrastructure platform for managing multi-channel notifications across in-app, email, push, SMS, and chat from a unified API.
Post-purchase customer experience platform for ecommerce with shipment tracking pages.
Japanese customer service chatbot platform blending NLP with operator handoff to automate inquiries.
Open-source communication framework powering IP PBX systems, VoIP gateways, and conference servers used by millions worldwide.
Hospitable (formerly Smartbnb) provides vacation rental automation with automated messaging, task management, and multi-platform synchronization.
Saudi customer engagement platform with SMS, WhatsApp and omnichannel bots for MENA enterprises.
Integrated cloud CCaaS with outbound, inbound, and AI capabilities.
Customer communications and billing experience platform specialized for utilities. Supports outage notifications, billing, and mobile payments.
Instatus provides fast, beautiful status pages with real-time monitoring integration and subscriber notifications.
Veterinary client communication platform with appointment reminders, overdue patient tracking, and loyalty.
Zammad is an open-source web-based helpdesk and ticketing system that manages customer communication across email, chat, phone, and social media channels.
AI-powered omnichannel customer service platform for enterprises with chat, email, social.
Omnichannel contact center platform serving APAC banks and enterprises.
WhatsApp Business API platform with AI chatbot builder, broadcast messaging, and team collaboration features.
Modern live chat software for sales and support with auto-invitations, typing insights, and a multi-channel dashboard.
WhatsApp business platform for Mexican companies.
AI live chat, video chat, and co-browsing platform with generative AI handoff for customer service teams.
WhatsApp Business API provider offering direct API access, messaging hub, analytics dashboard, and partner program for developers and agencies.
Business texting platform for automotive and local businesses with review generation, payments, and video chat via text.
Indonesian omnichannel CRM and WhatsApp Business platform.
Customer communication platform combining live chat, email, and knowledge base.
Brazilian CRM built for sales teams combining pipelines, automation and WhatsApp integration for SMBs.
AI assistant platform for building custom customer-facing chatbots.
Customer communications management and personalization platform.
School website and communication platform for K-12 districts providing ADA-compliant websites, calendar, and parent notification tools.
Business SMS platform with team-based shared inbox, automations, announcements, and integrations for customer support and operations teams.
Swiss CX platform unifying CRM, marketing, and customer service for European enterprises.
Cloud-based email encryption platform delivering flexible recipient experiences and granular policy controls for global enterprises.
Video platform with recording, playback, and management APIs for asynchronous video in apps.
UK cloud contact center with compliance-first outbound dialing.
Cloud contact center software with omnichannel routing, AI-powered quality management, and mobile-first agent workspace.
Global business SMS and mobile messaging (now part of Sinch).
Dental patient communication and marketing platform with automated reminders, reviews, and recall campaigns.
Japanese shared email inbox SaaS used by 7,000+ Japanese companies.
AI leasing assistant for multifamily operators that automates renter communication.
Virtual phone system with call center features, IVR, and CRM integration for small businesses.
Business text messaging and reviews platform for local service companies.
Video creation, hosting, and analytics platform for sales and marketing teams to send personalized videos.
VinSolutions by Cox Automotive provides CRM and dealer management tools for automotive dealerships with AI-driven insights.
Appointment booking and online scheduling software for businesses of all sizes.
Church communication software with text messaging, email, and family engagement tools.
AI phone assistant for small businesses that answers calls, schedules appointments, and captures leads 24/7.
Status page and incident communication platform.
Unified customer conversation management platform with AI for routing and responses.
SIP trunking and messaging APIs from Intrado for businesses.
Messaging and CPaaS provider by Sinch.
Customer communication and product analytics platform for SaaS companies.
Client communication and marketing platform for veterinary practices with mobile apps.
Customer experience platform for solar installers with project updates and referral programs.
School communication and website platform for K-12 districts providing social media management, newsletters, and mobile app notifications.
Email marketing and online marketing platform for small businesses by Deluxe.
Customer experience and referrals for solar.
Omnichannel communication platform formerly MessageBird providing messaging, voice, and email APIs.
Business text messaging service with group messaging, scheduling, and integrations for team communication.
Russian-origin messenger-based CRM (Kommo) popular with SMBs for managing sales pipelines with integrated messaging.
Operations experience management platform for post-purchase communications, tracking, and returns management.
Quadient provides intelligent communication automation including digital mailroom capabilities for enterprise organizations managing high volumes of incoming correspondence.
Veterinary practice management software with imaging, inventory, and client communication.
Local business growth platform with reviews, messaging, and online reputation.
Text and voice messaging platform for churches with mass texting, automated follow-up, and group communication.