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WhatsApp Business API platform with AI chatbot builder, broadcast messaging, and team collaboration features.

Pricing

From $29 / mo

Founded

2020

Team size

201-500 employees

Headquarters

Hong Kong

Product Preview

WATI preview

Preview from wati.io

At a glance

Best for

Customer Support Teams, Small Businesses

Pricing model

Tiered plans

Try before you buy

About WATI

WATI (WhatsApp Team Inbox) is a WhatsApp Business API platform offering a shared team inbox, no-code chatbot builder, broadcast campaigns, contact management, and CRM/Shopify integrations. It helps SMBs run sales, marketing, and support conversations on WhatsApp at scale. It targets small and mid-size businesses adopting the official WhatsApp Business API.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: Yes

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections