Service Desk for Facilities

Deskpro

Help Desk & Ticketing

Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams.

NICE

Robotic Process Automation

NICE provides robotic process automation alongside its CX platform, enabling organizations to automate attended and unattended processes with AI-driven desktop analytics.

Freshdesk AI

AI Customer Service Agents

Freshdesk provides an AI-powered customer service platform with Freddy AI for ticket routing, auto-responses, and agent assistance across email, chat, phone, and social.

Gorgias

Help Desk & Ticketing

Gorgias is a helpdesk platform built for e-commerce businesses that centralizes customer conversations from email, chat, social media, and SMS with deep Shopify, BigCommerce, and Magento int...

Skedda

Room Booking Software

Skedda is a booking management platform for meeting rooms, desks, and shared spaces with automated scheduling rules and self-service reservations.

SearchUnify

Enterprise Search

SearchUnify is a cognitive search platform that uses AI to provide unified search across enterprise content sources for customer support and knowledge management.

ServiceChannel

Facilities Management

ServiceChannel provides facilities management with work order management, contractor sourcing, analytics, and asset management for multi-location businesses.

Ivanti

IT Service Delivery

Ivanti provides IT service management, unified endpoint management, and security solutions that help organizations discover, manage, secure, and service IT assets.