Self-service knowledge management platforms that help organizations create, organize, and publish help articles, FAQs, and documentation.
Knowledge Base Software
Knowledge base plugin and SaaS for WordPress and shared help centers. Includes AI-powered search and analytics.
Price$4.67+ / month
Price position: below this category's displayed range.
Digital Adoption Platforms
User onboarding platform with interactive tours, hints, surveys, and a knowledge base for improving SaaS product adoption.
Price$79+ / month
Starting price: above the category median.
Internal Wiki Platforms
Japanese team wiki and manual sharing cloud for in-house knowledge.
Price$50 / month
Price position: above the category median.
Internal Wiki Platforms
Japanese wiki and team knowledge tool loved by dev teams for WIP sharing.
Price$50 / month
Price position: above the category median.Knowledge Base Software
Guru is an AI-powered knowledge management platform that delivers verified, trusted information to teams directly in their workflow. It provides a company wiki, browser extension, and integr...
Price$25 / seat / month
Price position: below the category median.
Knowledge Base Software
Tettra is an AI knowledge base that answers questions from company docs.
Price$4+ / seat / month
Price position: below this category's displayed range.
AI Knowledge Management
Knowledge hub and AI-powered customer engagement platform for contact centers and self-service.
Price$25+ / month
Starting price: below the category median.
Internal Wiki Platforms
Wiki platform that transforms Google Drive into a team knowledge base.
Price$10+ / month
Starting price: below the category median.
Customer Onboarding Software
User onboarding and in-app support platform offering interactive walkthroughs, tooltips, knowledge base articles, and changelogs without code.
Price$158+ / month
Starting price: above the category median.Help Desk & Ticketing
Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams.
Price$29+ / agent / month
Starting price: below the category median.
Contact Center Software
Canadian knowledge management platform helping contact centers document processes.
Price$33+ / seat / month
Starting price: at the category median.Customer Self-Service Portals
Interactive decision tree software for customer service and self-service guides.
Price$25+ / user / month
Starting price: below the category median.
Knowledge Base Software
Knowledge base software with intelligent search, rich formatting, analytics, and customizable themes for internal and customer-facing documentation.
Price$249+ / month
Starting price: above the category median.
AI Knowledge Base Builders
AI-powered support search platform delivering exact answers from documentation.
Price$199+ / seat / month
Starting price: above the category median.
Live Chat
Tawk.to is a free live chat application for websites providing real-time messaging, ticketing, and a knowledge base at no cost.
Price$29+ / month
Starting price: below the category median.
AI Customer Service Agents
AI-powered knowledge assistant that answers customer and employee questions accurately.
Price$39+ / month
Starting price: above the category median.
Knowledge Base Software
Customer education platform with in-app knowledge base, smart suggestions, and contextual help for SaaS products.
Price$125 / month
Price position: above the category median.
Knowledge Base Software
Notion is an all-in-one workspace that combines notes, docs, wikis, project management, and databases in a single collaborative platform.
