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Knowledge base software with intelligent search, rich formatting, analytics, and customizable themes for internal and customer-facing documentation.

Pricing

From $249 / mo

Founded

2011

Team size

11-50 employees

Headquarters

Miami, FL

Helpjuice preview

Preview from helpjuice.com

At a glance

Pricing model

Tiered plans

Try before you buy

Free trial

Integrates with

SlackSalesforceZendeskMicrosoft TeamsOlark+5

Security

GDPR

About Helpjuice

Helpjuice is knowledge base software for building internal and customer-facing help centers and documentation. Teams author and organize articles with powerful search, analytics, version control and customizable themes, plus AI features to draft and surface answers. It is used by support, IT and operations teams that want a standalone, searchable knowledge base to deflect tickets and centralize documentation.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

GDPR

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections