Helprace
Help & Customer Support
Customer service suite with knowledge base, community forum, feedback portal, and help desk for support teams.
Free trialPer seatKnowledge Base PlatformsHelp & Customer Support
Price$9+ / agent / month
IT Knowledge Base
Knowledge base platforms designed for IT documentation and troubleshooting guides.
Company size
Purchasing
Compliance (as stated by vendors)
Akeyless
Secrets Management Platforms
Akeyless provides a SaaS-based secrets management platform with zero-knowledge encryption, dynamic secrets, and certificate management.
Free planFree trialSOC 2ISO 27001PCI DSSCustom quote
Price$1,500+ / month
Guru
Knowledge Base Software
Guru is an AI-powered knowledge management platform that delivers verified, trusted information to teams directly in their workflow. It provides a company wiki, browser extension, and integr...
SOC 2HIPAAGDPRPCI DSSCustom quoteSOC 2 Compliance
Price$25 / seat / month
DeskproTrending
Help Desk & Ticketing
Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams.
Free trialSOC 2ISO 27001HIPAAGDPRPCI DSS
Price$29+ / agent / month
Dust
AI Agents & Sidekicks
Dust is a platform for building custom AI assistants that connect to company data sources, enabling teams to create specialized AI agents for internal knowledge management and workflows.
Free planFree trialSOC 2GDPRHIPAATiered plans
Fibery
Project Management
Fibery is a work management platform combining project management, knowledge management, and product discovery with customizable databases and reports.
Free planFree trialSOC 2GDPRPCI DSSTiered plans
Black Duck
Software Composition Analysis
Black Duck provides software composition analysis that helps organizations manage security, quality, and license compliance risks from open-source and third-party code.
Free trialCustom quoteCode Snippet ManagementSupply Chain Planning
PriceContact sales
Crisp
Help & Customer Support
Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options.
Free planFree trialFlat rateSOC 2 ComplianceWorkflow Automation
Anytype
Knowledge Base Software
Anytype is a local-first, privacy-focused knowledge management platform providing a personal wiki, task manager, and digital garden with end-to-end encryption and no cloud dependency.
Free planFree trialTiered plansCustomer Lifecycle ManagementPrivacy Management
Dialpad
Communication & Collab
Dialpad is an AI-powered business communications platform that provides cloud phone, video conferencing, contact center, and sales coaching solutions. Its AI features include real-time trans...
Free trialHIPAASOC 2Usage-basedOutbound Call CenterSOC 2 Compliance
USU
AI Knowledge Management
Knowledge management, SAM and ITSM solutions for enterprises
Free trialCustom quoteITSM Process AutomationKnowledge Base Software
PriceContact sales
Eesel AI
AI Customer Service Agents
Eesel AI provides an AI customer service platform that creates chatbots trained on your help center, internal docs, and past tickets to answer customer questions accurately.
Free planFree trialGDPRCCPAUsage-basedIT Help Desk Chatbots
Who IT Knowledge Base is sold to
- Solo / freelancer
- Startup (1-50)
- Small business (51-200)
- Mid-market (201-1,000)
- Enterprise (1,000+)
What IT Knowledge Base certifies
- SOC 2
- ISO 27001
- GDPR
- HIPAA
- CCPA
- PCI DSS