CX platforms that unify customer interactions across touchpoints to deliver consistent, personalized experiences throughout the customer journey.
Algolia is a hosted search and discovery API platform that provides fast, relevant search experiences with AI-powered recommendations and analytics for websites and applications.
Customer messaging platform combining WhatsApp, Instagram, SMS, and email for SMBs.
All-in-one customer messaging platform with live chat, email marketing, and knowledge base.
Issue tracking and help desk software for customer support, internal IT, and complaint management.
Malaysian ecommerce platform for omnichannel brands in Southeast Asia.
Saudi customer engagement platform with SMS, WhatsApp and omnichannel bots for MENA enterprises.
Integrated cloud CCaaS with outbound, inbound, and AI capabilities.
Swedish experience management platform for employee engagement, customer feedback, and market research surveys across Europe.
Customer communications and billing experience platform specialized for utilities. Supports outage notifications, billing, and mobile payments.
AppDynamics, a Cisco company, provides application performance monitoring and business observability that correlates IT performance with business outcomes in real time.
Guest engagement platform for restaurants and convenience stores with loyalty programs, gift cards, and order management.
Customer journey mapping platform for enterprise CX teams to visualize and improve journeys.
AI support system for SaaS with custom chatbots, ticket system, and email support.
AI-powered omnichannel customer service platform for enterprises with chat, email, social.
Open-source helpdesk ticketing system with SaaS hosting and ecommerce integrations.
Social customer service and messaging platform, part of Verint.
Any.do is a productivity app combining task management, calendar, and daily planning with AI-powered suggestions for personal and professional use across all devices.
Real-time speech understanding and accent translation platform for contact centers.
AI conversational assistant by HubSpot for CRM, sales, and marketing workflows.
ActiveCampaign is a marketing automation and CRM platform that combines email marketing, automation workflows, sales CRM, and messaging. It helps businesses personalize customer experiences...
Free returns and package protection platform for Shopify brands.
AI live chat, video chat, and co-browsing platform with generative AI handoff for customer service teams.
Abnormal Security uses behavioral AI to detect and prevent email attacks including business email compromise, phishing, and account takeover.
Experience management platform for EX and CX.
Multichannel helpdesk for ecommerce sellers.
Customer energy experience platform for utilities helping drive demand flexibility and decarbonization.
AI knowledge platform that surfaces answers from ticket data for support agents.
Policy and charging platform for telecom operators managing data usage, real-time offers, and customer experience.
Swiss CX platform unifying CRM, marketing, and customer service for European enterprises.
Customer experience platform with surveys, analytics, and closed-loop feedback management.
Visual remote assistance platform with merged reality for enterprise field service.
Real-time customer experience platform orchestrating adaptive journeys across channels using AI to respond to each customer action in the moment.
Visual customer support platform with computer vision for remote technical assistance.
Hospitality booking system with guest messaging and front-desk support features.
Live chat software with video chat, voice chat, and help desk for websites.
Unified commerce platform for restaurants and retailers offering digital ordering, loyalty, and customer engagement for enterprise chains.
Utility customer information and engagement platform for water and energy utilities with billing, CIS, and workforce management.
Messaging platform for enterprises with WhatsApp, SMS, and chat automation.
Japanese customer experience platform analyzing visitor behavior and orchestrating personalization.
Customer engagement and loyalty platform for restaurants and retail with mobile app, marketing, and analytics tools.
Customer experience management platform with NPS, CSAT, and journey analytics.
Luxury CX platform for hotels and retailers with clienteling and chat.
8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution.
Customer support platform with shared inbox and knowledge base.
Live chat, email, and in-app messaging software for websites with marketing automation.
PAR Technology-owned customer loyalty and engagement platform for restaurants offering omnichannel campaigns, gift cards, and data-driven marketing.
Slack-based customer support tool for teams using Slack to communicate with customers.
Cloud contact center with real-time quality management.
Customer support platform for small businesses with shared inbox, knowledge base, and reporting.
AI chatbot builder for websites with custom training on business data.
Unified customer conversation management platform with AI for routing and responses.
Knowledge hub and AI-powered customer engagement platform for contact centers and self-service.
Enterprise loyalty and customer engagement platform with AI-driven personalization and cross-brand coalition programs.
Customer service phone software for ecommerce with click-to-call and Shopify integrations.
Chatbot y CRM conversacional para empresas chilenas y latinoamericanas.
AI platform that detects and diagnoses customer-facing product issues in real time.
Customer experience platform for solar installers with project updates and referral programs.
Customer engagement and loyalty CDP (Mastercard) for personalized experiences.
Free open-source helpdesk and shared inbox alternative to Help Scout.
Customer experience and referrals for solar.