CX platforms that unify customer interactions across touchpoints to deliver consistent, personalized experiences throughout the customer journey.
Customer Communication Management
Customer messaging platform combining WhatsApp, Instagram, SMS, and email for SMBs.
Price position$79+ / month
Starting price: above the category median.Customer Communication Management
All-in-one customer messaging platform with live chat, email marketing, and knowledge base.
Price position$29+ / month
Starting price: below the category median.Help Desk & Ticketing
Issue tracking and help desk software for customer support, internal IT, and complaint management.
Price position$26+ / agent / month
Starting price: below the category median.Software
Swedish experience management platform for employee engagement, customer feedback, and market research surveys across Europe.
Price position$193+ / month
Starting price: above the category median.Customer Journey Analytics
Customer journey mapping platform for enterprise CX teams to visualize and improve journeys.
Price position$49+ / month
Starting price: above the category median.Help & Customer Support
AI support system for SaaS with custom chatbots, ticket system, and email support.
Price position$23+ / month
Starting price: below the category median.Help Desk & Ticketing
Open-source helpdesk ticketing system with SaaS hosting and ecommerce integrations.
Price position$22+ / agent / month
Starting price: below the category median.Software
AI live chat, video chat, and co-browsing platform with generative AI handoff for customer service teams.
Price position$229+ / month
Starting price: above the category median.Email Security Platforms
Abnormal Security uses behavioral AI to detect and prevent email attacks including business email compromise, phishing, and account takeover.
Price position$4+ / user / month
Price position: below this category's displayed range.Customer Experience Platforms
Experience management platform for EX and CX.
Price position$50+ / seat / month
Starting price: above the category median.Customer Experience Platforms
Customer experience platform with surveys, analytics, and closed-loop feedback management.
Price position$349+ / month
Starting price: above the category median.Remote Support Tools
Visual remote assistance platform with merged reality for enterprise field service.
Price position$30+ / seat / month
Starting price: at the category median.Customer Experience Platforms
Real-time customer experience platform orchestrating adaptive journeys across channels using AI to respond to each customer action in the moment.
Price position$249+ / month
Starting price: above the category median.Appointment Booking for Services
Hospitality booking system with guest messaging and front-desk support features.
Price position$9+ / month
Price position: below this category's displayed range.Live Chat
Live chat software with video chat, voice chat, and help desk for websites.
Price position$15+ / agent / month
Starting price: below the category median.Conversational Marketing Platforms
Messaging platform for enterprises with WhatsApp, SMS, and chat automation.
Price position$1,500+ / month
Starting price: above the category median.Voice of Customer Platforms
Customer experience management platform with NPS, CSAT, and journey analytics.
Price position$7+ / month
Price position: below this category's displayed range.Live Chat
Live chat, email, and in-app messaging software for websites with marketing automation.
Price position$19+ / month
Starting price: below the category median.
