Platforms for managing all forms of customer communication including letters, emails, and digital messages.
Customer Communication Management
Customer messaging platform combining WhatsApp, Instagram, SMS, and email for SMBs.
Price position$79+ / month
Starting price: above the category median.Customer Communication Management
All-in-one customer messaging platform with live chat, email marketing, and knowledge base.
Price position$29+ / month
Starting price: below the category median.Customer Communication Management
Polish customer communications platform (LiveChat, ChatBot, HelpDesk) used by 35,000+ companies worldwide for messaging and support.
Price position$20+ / agent / month
Starting price: below the category median.Communication & Collab
Team email collaboration tool with shared inboxes, internal chat, assignments, and workflow rules for managing customer communications.
Price position$30+ / seat / month
Starting price: below the category median.Email Marketing
Self-hosted email marketing application providing campaigns, autoresponders, customer management, and delivery server integration.
Pricing$272 one-time
Field Service Management
Pest control business management software with routing, scheduling, billing, and automated customer communication.
Price position$199+ / month
Starting price: above the category median.Business Messaging
Guest messaging and contactless operations platform owned by Cloudbeds that powers SMS, WhatsApp, and AI-assisted responses for hotels.
Price position$60+ / month
Starting price: above the category median.Contact Center Software
Contact center and communications software for telecom operators and enterprises with IVR, recording, and quality management.
Price position$65+ / seat / month
Starting price: above the category median.HOA Management Software
Software for small HOAs and condo associations with communications and dues collection.
Price position$50 / month
Price position: at the category median.Business Messaging
WhatsApp business platform for Mexican companies.
Price position$99+ / month
Starting price: above the category median.Software
AI live chat, video chat, and co-browsing platform with generative AI handoff for customer service teams.
Price position$229+ / month
Starting price: above the category median.Email Security Platforms
Abnormal Security uses behavioral AI to detect and prevent email attacks including business email compromise, phishing, and account takeover.
Price position$4+ / user / month
Price position: below this category's displayed range.Cross-Channel Campaign Management
Cloud-based communications workflow and messaging platform.
Price position$149+ / month
Starting price: above the category median.Incident Communication Platforms
Private and public status pages for internal IT and external customer communication.
Price position$50+ / month
Starting price: at the category median.CPaaS (Communications Platform as a Service)
Omnichannel communication platform enabling businesses to connect with teams and customers through chat, voice, and SMS from one interface.
Price position$15+ / month
Starting price: below the category median.Customer Communication Management
Business text messaging and reviews platform for local service companies.
Price position$129+ / month
Starting price: above the category median.Customer Communication Management
Unified customer conversation management platform with AI for routing and responses.
Price position$49+ / user / month
Starting price: below the category median.Customer Communication Management
Customer communication and product analytics platform for SaaS companies.
Price position$3+ / month
Price position: below this category's displayed range.
