Customer Effort Score Tools

Klaus (Zendesk QA)

Quality Assurance for Support

Klaus by Zendesk provides conversation review and quality assurance for customer support teams with AI-powered scoring and coaching.

ChurnZero

Customer Success Platforms

ChurnZero provides a customer success platform with AI-powered churn prediction, health scoring, and automated engagement for SaaS companies.

ClientSuccess

Customer Success Platforms

ClientSuccess provides customer success management with health scores, engagement tracking, NPS, and revenue management for SaaS companies.

Custify

Customer Success Platforms

Custify helps SaaS businesses reduce churn with automated health scoring, lifecycle management, and proactive engagement workflows.

AskNicely

NPS Survey Platforms

AskNicely provides NPS and CX measurement for frontline teams with real-time feedback, coaching, and recognition tools.

Heap

Behavioral Analytics Platforms

Heap is a digital insights platform that automatically captures every user interaction on web and mobile, enabling product and marketing teams to analyze behavior retroactively without manua...