Best fit
Who should shortlist this first
- Business Intelligence Platforms buyers
Heap is a digital insights platform that automatically captures every user interaction on web and mobile, enabling product and marketing teams to analyze behavior retroactively without manual event tracking setup.
Pricing
Contact sales
Reviews
1,500+
Founded
2013
Team Size
201-500 employees
Current Deal
Free plan available
About Heap
Heap is a digital analytics platform that differentiates itself through automatic data capture. The platform records every click, swipe, form submission, and page view without requiring manual event tracking code, enabling teams to analyze user behavior retroactively.
This autocapture approach means that product and marketing teams can ask new questions about user behavior at any time, without waiting for engineers to instrument new events. Heap's analysis tools include funnels, paths, retention analysis, and effort analysis to identify friction in user journeys.
Acquired by Contentsquare in September 2023, Heap continues to serve as a standalone platform focused on behavioral analytics. The platform is used by thousands of companies for product optimization, conversion rate improvement, and customer journey analysis.
Pricing
Contact sales
Free: Up to 10K sessions/month, core analytics
Growth: Contact sales - Advanced features, team collaboration
Pro: Contact sales - Full platform, integrations
Enterprise: Custom - SSO, advanced security, dedicated support
Buyer Fit & Commercial Snapshot
Buyer teams
Common buyer roles
- API Available
- Enterprise-Ready
- SSO Support
Commercials
Commercial snapshot
Pricing
Contact sales
Reviews
1,500+
Founded
2013
Team Size
201-500 employees
Procurement
Questions to answer before purchase
- Confirm security, access controls, and onboarding ownership directly with the vendor.
- Validate how Contact sales pricing scales as usage grows.
- Review website and support resources before procurement review.
- Compare the current deal terms against standard packaging and renewal structure.
Buyer-fit and commercial detail available
Create an account to unlock shortlist guidance, commercial context, and procurement notes for Heap.
Stack Fit, Alternatives & Trust
Ecosystem
Commonly evaluated with
Judge.meGoogle AnalyticsClassDojoShopifyAPI AvailableEnterprise-ReadySSO Support
Alternatives
Other products buyers may compare
- Snowflake
- D3.js
- Elastic
- Informatica
- dbt Labs
- Databricks
- Hotjar
- InfluxData
Trust
Signals available today
- Users praise Heap's autocapture capability for eliminating the need to pre-define events, enabling retroactive analysis of user behavior. Product teams value the ability to answer new questions without engineering involvement. Some users note that the volume of autocaptured data can be overwhelming without proper organization.
- LinkedIn company profile available
- Profile refreshed Mar 30, 2026
- Public profile launched Mar 30, 2026
Executive scan
Summary and what a claimed profile unlocks
Heap is a business intelligence platforms product positioned for buyers that want stronger context around pricing, category fit, and real-world proof before committing to a shortlist.
How should buyers evaluate this profile?
Start with category fit, pricing posture, and buyer proof. Then confirm rollout support and procurement readiness directly with the vendor.
What makes the profile stronger after a vendor claims it?
Claimed profiles unlock richer buyer-fit notes, rollout guidance, procurement details, outcome proof, alternatives, and freshness updates.
Deeper stack and trust research available
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Case Studies
Enterprise deployment at scale
A mid-market company implemented Heap across 3 departments, reducing operational overhead and consolidating their workflow into a single platform...
ROI within first quarter
After switching to Heap, the team reported measurable improvements in efficiency and a positive return on investment within 90 days...
Case studies available
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Notable Customers
- Freshworks
- Pagely
- Reciprocity
Named customer proof available
Create an account to unlock notable customers, social proof, and deeper buyer research signals for Heap.
