Survicate
CSAT Survey Tools
Survicate is a customer feedback platform for running CES, CSAT, and NPS surveys across email, web, in-product, and mobile with advanced targeting and analytics.
Free trialISO 27001GDPRCCPAHIPAAPCI DSS
Price$89+ / month
Customer Effort Score
Platforms that measure and optimize the ease of customer interactions to reduce friction and improve satisfaction.
Company size
Purchasing
Compliance (as stated by vendors)
Klaus (Zendesk QA)
Quality Assurance for Support
Klaus by Zendesk provides conversation review and quality assurance for customer support teams with AI-powered scoring and coaching.
Free trialPer seatCustomer Effort MeasurementCustomer Effort Score Tools
Price$35+ / seat / month
Nicereply
CSAT Survey Tools
Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams.
Free trialGDPRCCPATiered plansCSAT Survey ToolsCustomer Effort Measurement
Tethr
Customer Effort Score
Tethr provides AI-powered conversation analytics that automatically scores customer effort, sentiment, and experience from support interactions.
Free planFree trialCustom quoteBusiness Intelligence (BI)Conversation Analytics
PriceContact sales
Who Customer Effort Score is sold to
- Startup (1-50)
- Small business (51-200)
- Mid-market (201-1,000)
- Enterprise (1,000+)
What Customer Effort Score certifies
- ISO 27001
- GDPR
- HIPAA
- CCPA
- PCI DSS