Platforms that analyze and visualize how customers move through touchpoints to identify patterns, drop-offs, and optimization opportunities.
Customer Journey Analytics
Customer journey mapping platform for enterprise CX teams to visualize and improve journeys.
Price position$49+ / month
Starting price: at the category median.Customer Journey Analytics
Woopra provides real-time customer journey analytics with individual profiles, funnel analysis, retention tracking, and behavioral segmentation.
Price position$999+ / month
Starting price: above the category median.Customer Experience Platforms
Journey mapping, persona, and impact mapping platform for product and CX teams.
Price position$24+ / user / month
Starting price: below the category median.Customer Journey Analytics
Contentsquare provides digital experience analytics with heatmaps, session replay, journey analysis, and AI insights for web and mobile apps.
Price position$55+ / month
Starting price: above the category median.Customer Journey Analytics
Privacy-friendly website and product analytics platform combining traffic analysis, user journey tracking, and attribution in a cookieless tool.
Price position$14+ / month
Starting price: below the category median.Real-Time Analytics
Real-time web analytics and customer engagement platform providing live visitor tracking, user profiles, and engagement automation.
Price position$9+ / month
Price position: below this category's displayed range.Customer Journey Orchestration
Customer journey mapping software for visualizing personas, journeys, and ecosystems.
Price position$30+ / user / month
Starting price: below the category median.E-Commerce Analytics (Advanced)
Server-side tracking solution connecting Shopify data to Google Analytics and Segment.
Price position$99+ / month
Starting price: above the category median.Customer Journey Analytics
Quantum Metric is a digital analytics platform that combines session replay, journey mapping, and AI-powered anomaly detection for understanding digital customer experiences.
PricingContact sales
Funnel Analysis
Funnel mapping and analytics platform for marketers to visualize and optimize funnels.
PricingPricing unavailable
Customer Journey Analytics
WebEngage is a full-stack customer engagement platform with journey mapping, multi-channel automation, analytics, and personalization for B2C companies.
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Software
Israeli customer journey hijacking prevention and personalization platform.
PricingContact sales
Customer Journey Analytics
Sequence analytics platform for exploring user journeys and funnels at scale.
PricingPricing unavailable
Customer Journey Analytics
Thunderhead ONE provides AI-driven customer journey orchestration with real-time intent detection, journey mapping, and personalized engagement.
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Product Analytics
Customer journey analytics platform by mParticle visualizing user paths through product experiences.
PricingPricing unavailable
Software
User analytics platform for LLMs helping teams understand and optimize chatbot usage.
PricingPricing unavailable
Customer Journey Analytics
MoEngage is an insights-led customer engagement platform with AI-powered analytics, cross-channel orchestration, and customer journey mapping for B2C brands.
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