Survicate
CSAT Survey Tools
Survicate is a customer feedback platform for running CES, CSAT, and NPS surveys across email, web, in-product, and mobile with advanced targeting and analytics.
Free trialISO 27001GDPRCCPAHIPAAPCI DSS
Price$89+ / month
Customer Effort Measurement
Platforms for measuring the effort customers expend to accomplish tasks across digital and service channels.
Company size
Purchasing
Compliance (as stated by vendors)
seoClarity
SEO Tools
seoClarity is an AI-powered enterprise SEO platform that provides comprehensive tools for keyword research, content optimization, site audits, and performance tracking to drive organic searc...
SOC 2Custom quoteBacklink AnalysisAudience Intelligence Platforms
Price$3,200 / month
Klaus (Zendesk QA)
Quality Assurance for Support
Klaus by Zendesk provides conversation review and quality assurance for customer support teams with AI-powered scoring and coaching.
Free trialPer seatCustomer Effort Score ToolsQuality Assurance for Support
Price$35+ / seat / month
Nicereply
CSAT Survey Tools
Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams.
Free trialGDPRCCPATiered plansCSAT Survey ToolsCustomer Effort Score
AskNicely
NPS Survey Platforms
AskNicely provides NPS and CX measurement for frontline teams with real-time feedback, coaching, and recognition tools.
SOC 2ISO 27001GDPRUsage-basedWorkflow AutomationCustomer Health Dashboards
PriceContact sales
Heap
Behavioral Analytics Platforms
Heap is a digital insights platform that automatically captures every user interaction on web and mobile, enabling product and marketing teams to analyze behavior retroactively without manua...
Free planFree trialTiered plansCustomer Effort Score ToolsCustomer Retention Platforms
PriceContact sales
Intouch Insight
Customer Experience Platforms
CX measurement and mystery shopping for multi-location brands.
Free trialSOC 2Custom quoteCustomer Experience PlatformsCustomer Insight Platforms
Who Customer Effort Measurement is sold to
- Startup (1-50)
- Small business (51-200)
- Mid-market (201-1,000)
- Enterprise (1,000+)
What Customer Effort Measurement certifies
- SOC 2
- ISO 27001
- GDPR
- HIPAA
- CCPA
- PCI DSS