Front vs OneDesk
FrontHelp & Customer Support
OneDeskHelp Desk & Ticketing
Front Help & Customer Support The customer operations platform. | OneDesk Help Desk & Ticketing Helpdesk, Project Management & PSA Software | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help Desk & Ticketing |
| What it is | Front is a customer operations platform that combines shared inboxes, live chat, and ticketing in a collaborative interface, enabling teams to manage customer communications across email, SMS, social, and chat. | Help desk and project management combined for customer-facing teams with client portal. |
| Pricing | ||
| Published price | Starter: $19/seat/month - Shared inbox, basic collaboration Growth: $59/seat/month - Analytics, CRM integration, rules Scale: $99/seat/month - Advanced workflows, SLA management P… | Not published |
| Pricing model | Tiered plans | Per seat |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | 6 months free Live now | None right now |
| Company | ||
| Founded | 2013 | 2009 |
| Team size | 201-500 employees | 11-50 employees |
| Headquarters | San Francisco, California | Montreal, Canada |
| Featured clients | Shopify, HubSpot, Lyft | Not available |