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Alternatives to OneDesk

10 alternatives

  1. 1Help Desk & Ticketing

    Desk365

    Help Desk & Ticketing

    Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.

    Free planFree trialSOC 2GDPRHIPAAPer seat

    Price$12+ / agent / month

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  2. 2Help Desk & Ticketing

    Issuetrak

    Help Desk & Ticketing

    Issue tracking and help desk software for customer support, internal IT, and complaint management.

    Per seatCustomer Experience PlatformsComplaint Management

    Price$26+ / agent / month

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  3. 3Help Desk & Ticketing, Project Management

    Easy Redmine

    Project Management

    Upgraded Redmine-based project management with resource planning, CRM, help desk, and business intelligence modules.

    Free trialPer seatResource PlanningAI Project Management

    Price$11+ / user / month

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  4. 4Help Desk & Ticketing, Help & Customer Support

    Deskpro

    Help Desk & Ticketing

    Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams.

    Intelligent routing and ticket assignmentCustomizable workflow automation and rules

    Price$29+ / agent / month

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  5. 5Help Desk & Ticketing

    Mojo Helpdesk

    Help Desk & Ticketing

    Simple cloud help desk for IT, HR, and facilities teams with ticket tracking, automation, and a self-service portal.

    AI powered ticket assistance with felix AI

    Price$12.60+ / agent / month

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  6. 6Help Desk & Ticketing, Project Management

    Planio

    Project Management

    Redmine-based project management with Git/SVN hosting, help desk, and team chat in a managed cloud platform.

    Issue and bug tracking with customizable workflowsAgile sprint planning and kanban boardsGantt charts and timeline visualization

    Price$25+ / month

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  7. 7Help Desk & Ticketing, Live Chat

    LiveAgent

    Help Desk & Ticketing

    Help desk software with live chat, ticketing, call center, and social media support in one platform.

    Free trialPer seatCustomer Experience PlatformsLive Chat

    Price$9+ / user / month

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  8. 8Help Desk & Ticketing, Project Management

    Promys

    IT Project Management

    PSA software for IT solution providers with quoting, project management, service desk, and resource scheduling.

    Resource PlanningEnterprise CRM

    Price$55+ / user / month

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  9. 9Help Desk & Ticketing, Customer Portal Platforms

    CloudRadial

    Client Portal Software

    CloudRadial is an AI-powered service delivery and client success platform for MSPs. A branded client portal, AI chat and service-desk intelligence, no-code automation, and a PSA-connected storefront, all wired into the PSA, RMM, and M365 tools you already run.

    Free planSOC 2ISO 27001GDPRTiered plansITSM Process Automation

    Price$115+ / month

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  10. 10Help Desk & Ticketing, Live Chat

    Vision Helpdesk

    Help Desk & Ticketing

    Multi-channel help desk and ITSM software with ITIL/ITSM compliant features, gamification, and satellite desk for multi-brand support.

    Multi channel ticket managementLive chat supportMulti company support

    Price$12+ / agent / month

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