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Freshdesk AI vs Karakuri.ai

Freshdesk AI logo
Freshdesk AIAI Customer Service Agents
Karakuri.ai logo
Karakuri.aiContact Center Software
CustomPublished price
Freshdesk AI logo
Freshdesk AI
AI Customer Service Agents

AI-powered customer service platform.

Karakuri.ai logo
Karakuri.ai
Contact Center Software

Bridging the AI Gap

Overview
CategoryAI Customer Service AgentsContact Center Software
What it isFreshdesk provides an AI-powered customer service platform with Freddy AI for ticket routing, auto-responses, and agent assistance across email, chat, phone, and social.Japanese customer service chatbot platform blending NLP with operator handoff to automate inquiries.
Pricing
Published priceFree: Up to 2 agents Growth: $15/agent/month Pro: $49/agent/month Enterprise: $79/agent/monthCustom
No public pricing; listed as 'contact us' (要問い合わせ). Enterprise plans are quoted by deployment scale and inquiry volume. Third-party reviews note it suits larger contact centers ra…
Pricing modelTiered plansCustom quote
Free optionsFree plan · Free trialNo free plan · No free trial
Deal on CubbieNone right nowNone right now
Company
Founded20102016
Team size5001-10000 employees51-100 employees
HeadquartersSan Mateo, CaliforniaTokyo, Japan
Featured clientsBridgestone, Hamleys, PearsonNot available

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