Five9 vs Level AI
Five9Contact Center as a Service
Level AIAgent Assist
CustomPublished price
Five9 Contact Center as a Service Intelligent cloud contact center. | Level AI Agent Assist AI + human intelligence through the full customer journey | |
|---|---|---|
| Overview | ||
| Category | Contact Center as a Service | Agent Assist |
| What it is | Five9 provides an intelligent cloud contact center with AI-powered virtual agents, WFO, digital engagement, and analytics. | AI-powered customer service intelligence platform with real-time agent assist and automated quality assurance. |
| Pricing | ||
| Published price | Digital: $119/user/month Core: $119/user/month Premium: $169/user/month Ultimate: $229/user/month | Custom Custom, demo-led pricing (per seat/interaction, not published), aimed at 200+ seat contact centers with $150K-$500K quality/coaching budgets. No published tiers; professional serv… |
| Pricing model | Tiered plans | Custom quote |
| Free options | No free plan | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2001 | 2018 |
| Team size | 1001-5000 employees | 51-200 employees |
| Headquarters | San Ramon, California | Mountain View, CA |
| Featured clients | Under Armour, DoorDash, Lululemon | Not available |