EvaluAgent vs Talkdesk
EvaluAgentQuality Management Systems
From $35 / seat / moPublished price
TalkdeskContact Center as a Service
EvaluAgent Quality Management Systems AI-powered QA for contact centers. | Talkdesk Contact Center as a Service AI-powered contact center platform. | |
|---|---|---|
| Overview | ||
| Category | Quality Management Systems | Contact Center as a Service |
| What it is | EvaluAgent is an AI-powered quality management platform for contact centers that automates conversation scoring, coaching workflows, and compliance monitoring. | Talkdesk provides an AI-powered cloud contact center with omnichannel routing, workforce management, and industry-specific solutions. |
| Pricing | ||
| Published price | From $35 / seat / mo Modular, seat-based pricing: AutoQM + Improvement from about $35/user/mo (approx. GBP 20), and AutoQM + Conversation Intelligence from about $65/user/mo (approx. GBP 40). AI-agent… | Digital Essentials: $85/user/month Leader Essentials: $105/user/month Elite: $165/user/month |
| Pricing model | Tiered plans | Per seat |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2011 |
| Team size | 51-200 employees | 1001-5000 employees |
| Headquarters | Middlesbrough, United Kingdom | San Francisco, California |
| Featured clients | Not available | IBM, Trivago, Acxiom |