Dialpad vs Uniphore
DialpadCommunication & Collab
UniphoreAgent Assist
CustomPublished price
Dialpad Communication & Collab AI-powered customer intelligence platform | Uniphore Agent Assist Business AI. Business Outcomes. | |
|---|---|---|
| Overview | ||
| Category | Communication & Collab | Agent Assist |
| What it is | Dialpad is an AI-powered business communications platform that provides cloud phone, video conferencing, contact center, and sales coaching solutions. Its AI features include real-time transcription, sentiment analysis, and automated call summaries on every plan. | Enterprise conversational AI platform with speech analytics, real-time emotion detection, and agent assist. |
| Pricing | ||
| Published price | Standard: $15/user/month (billed annually) - Unlimited calling, AI transcription, Google/Microsoft integration Pro: $25/user/month (billed annually) - CRM integrations, 24/7 phone… | Custom Enterprise AI platform with no published pricing; sold via custom quotes by product suite. Third-party estimates cite roughly $35 per agent plus per-integration and platform fees,… |
| Pricing model | Usage-based | Custom quote |
| Free options | Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2008 |
| Team size | 1,001-5,000 employees | 501-1000 employees |
| Headquarters | San Francisco, California | Palo Alto, CA |
| Featured clients | WeWork, Uber, Motorola | Not available |