Deskpro vs Guru
DeskproHelp Desk & Ticketing
$29+ / agent / monthPublished price
GuruKnowledge Base Software
$25 / seat / monthPublished price
Deskpro Help Desk & Ticketing Help desk software for all teams. | Guru Knowledge Base Software AI-powered knowledge management for modern teams | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Knowledge Base Software |
| What it is | Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams. | Guru is an AI-powered knowledge management platform that delivers verified, trusted information to teams directly in their workflow. It provides a company wiki, browser extension, and integrations that surface answers within Slack, Chrome, and other daily tools. |
| Pricing | ||
| Published price | $29+ / agent / month Pricing: Contact Deskpro for current pricing details. Plans typically scale based on usage and team size. | $25 / seat / month Self-Serve: $25/seat/month - 10-seat minimum, unlimited Cards, AI-powered search, browser extension Enterprise: Custom pricing - Usage-based pricing, advanced security, dedicated… |
| Pricing model | Per seat | Custom quote |
| Free options | Free trial | Not available |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2001 | 2015 |
| Team size | 51-200 employees | 201-500 employees |
| Headquarters | London, United Kingdom | Philadelphia, Pennsylvania |
| Featured clients | Not available | Shopify, Slack, Spotify |