Deskpro vs Document360
DeskproHelp Desk & Ticketing
$29+ / agent / monthPublished price
Document360AI Knowledge Base Builders
From $149 / moPublished price
Deskpro Help Desk & Ticketing Help desk software for all teams. | Document360 AI Knowledge Base Builders Build Intelligent Documentation with AI Knowledge Base Software | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | AI Knowledge Base Builders |
| What it is | Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams. | AI-powered knowledge base platform for creating self-service help sites, internal wikis, and API documentation with category-based organization. |
| Pricing | ||
| Published price | $29+ / agent / month Pricing: Contact Deskpro for current pricing details. Plans typically scale based on usage and team size. | From $149 / mo Moved to quote-based pricing in late 2024 (prices no longer published). Tiered per-project/mo billed annually: Professional (~$149-$249), Business (~$299-$499), Enterprise (~$799+… |
| Pricing model | Per seat | Custom quote |
| Free options | Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2001 | 2017 |
| Team size | 51-200 employees | 101-250 employees |
| Headquarters | London, United Kingdom | London, UK |