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Document360Verified

Seat and usage sync available

AI-powered knowledge base platform for creating self-service help sites, internal wikis, and API documentation with category-based organization.

Pricing

$149+ / month

Founded

2017

Team size

101-250 employees

Headquarters

London, UK

At a glance

Best for

Customer Support Teams, Technical Writer

Pricing model

Custom quote

Try before you buy

Integrates with

SlackIntercomZendeskSalesforceGitHub+4

Security

SOC 2ISO 27001GDPR

About Document360

Document360 is an AI-powered knowledge base and documentation platform for creating help centers, product docs, SOPs and internal wikis. It offers a category manager, rich Markdown/WYSIWYG editor, versioning, workflow and review, analytics, and an AI assistant (Eddy) for search and answers. It is aimed at SaaS companies and support/technical-writing teams building self-service documentation.

Pricing

$149+ / monthCustom quote

Sync Document360 with Cubbie

Cubbie connects straight to the Document360 admin API, so your seats, usage, and plan stay current without anyone updating a spreadsheet. That is what turns renewals and unused licenses into something you can act on.

Team accountsSSO user count

Connecting takes about a minute. Paste a read-only key from your Document360 admin settings. Cubbie never writes to your account.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2ISO 27001GDPR

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Custom quote

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections