Desk365 vs Front
Desk365Help Desk & Ticketing
Starts at $12/agent/moPublished price
FrontHelp & Customer Support
Deal liveOn Cubbie now
Desk365 Help Desk & Ticketing AI-powered helpdesk for teams of all sizes | Front Help & Customer Support The customer operations platform. | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help & Customer Support |
| What it is | Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal. | Front is a customer operations platform that combines shared inboxes, live chat, and ticketing in a collaborative interface, enabling teams to manage customer communications across email, SMS, social, and chat. |
| Pricing | ||
| Published price | Starts at $12/agent/mo | Starter: $19/seat/month - Shared inbox, basic collaboration Growth: $59/seat/month - Analytics, CRM integration, rules Scale: $99/seat/month - Advanced workflows, SLA management P… |
| Pricing model | Per seat | Tiered plans |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | 6 months free Live now |
| Company | ||
| Founded | 2021 | 2013 |
| Team size | 11-50 employees | 201-500 employees |
| Headquarters | Sunnyvale, CA | San Francisco, California |
| Featured clients | Not available | Shopify, HubSpot, Lyft |