Avaya vs Dixa
AvayaContact Center Software
From $35 / seat / moPublished price
DixaContact Center Software
From €89 / agent / moPublished price
Avaya Contact Center Software Enterprise communications platform. | Dixa Contact Center Software The Agentic CS Platform Behind Exceptional Ecommerce Brands | |
|---|---|---|
| Overview | ||
| Category | Contact Center Software | Contact Center Software |
| What it is | Avaya is an enterprise communications platform providing cloud-first contact center solutions that unify chat, voice, SMS, and backend systems into an intelligence-driven fabric. | Conversational customer service platform with AI-powered routing, chatbots, and unified agent workspace. |
| Pricing | ||
| Published price | From $35 / seat / mo Avaya Experience Platform (public cloud CCaaS) lists Digital $35, Voice $60, and All Media $89 per user/month. Avaya Cloud Office (UCaaS) starts at $20/user/mo (Core), $25 (Advanc… | From €89 / agent / mo Dixa Growth starts at €89 per agent per month. Ultimate is €139 and Prime €179 per agent per month. Mim AI is usage-priced at €0.35 per conversation; other add-ons and commercial… |
| Pricing model | Per seat | Per seat |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1995 | 2015 |
| Team size | 5001-10000 employees | 201-500 employees |
| Headquarters | Morristown, New Jersey | Copenhagen, Denmark |