Aircall vs Talkdesk
AircallCall Center Software
TalkdeskContact Center as a Service
Aircall Call Center Software Cloud phone system for business. | Talkdesk Contact Center as a Service AI-powered contact center platform. | |
|---|---|---|
| Overview | ||
| Category | Call Center Software | Contact Center as a Service |
| What it is | Aircall provides a cloud-based phone system with call center features, CRM integrations, and analytics for sales and support teams. | Talkdesk provides an AI-powered cloud contact center with omnichannel routing, workforce management, and industry-specific solutions. |
| Pricing | ||
| Published price | Essentials: $30/user/month Professional: $50/user/month Custom: Enterprise pricing | Digital Essentials: $85/user/month Leader Essentials: $105/user/month Elite: $165/user/month |
| Pricing model | Tiered plans | Per seat |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2014 | 2011 |
| Team size | 501-1000 employees | 1001-5000 employees |
| Headquarters | New York, New York | San Francisco, California |
| Featured clients | Pipedrive, HubSpot users, Shopify merchants | IBM, Trivago, Acxiom |