Aircall vs Hiver
AircallCall Center Software
HiverHelp Desk & Ticketing
Aircall Call Center Software Cloud phone system for business. | Hiver Help Desk & Ticketing The simplest helpdesk for teams on Google Workspace. | |
|---|---|---|
| Overview | ||
| Category | Call Center Software | Help Desk & Ticketing |
| What it is | Aircall provides a cloud-based phone system with call center features, CRM integrations, and analytics for sales and support teams. | Hiver is a helpdesk built for Gmail that turns shared inboxes into collaborative helpdesks with assignment, tagging, and SLA tracking. |
| Pricing | ||
| Published price | Essentials: $30/user/month Professional: $50/user/month Custom: Enterprise pricing | Free: $0 - Basic shared inbox Lite: $19/user/month Growth: $29/user/month Pro: $49/user/month |
| Pricing model | Tiered plans | Tiered plans |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2014 | 2011 |
| Team size | 501-1000 employees | 201-500 employees |
| Headquarters | New York, New York | Bangalore, India |
| Featured clients | Pipedrive, HubSpot users, Shopify merchants | Flexport, Vacasa, Oxford |