Buyer's guide

Best Customer Effort Score software

Compare Customer Effort Score products. Open any profile for real pricing, compliance, and buyer-fit detail, or jump into the customer effort score directory to filter by industry, company size, and certifications.

3 toolsUpdated 2026

Browse the full customer effort score directory for every tool in this category, with filters for industry, company size, and certifications.

1
Tethr provides AI-powered conversation analytics that automatically scores customer effort, sentiment, and experience from support interactions.
Customer Effort Score
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2
Survicate is a customer feedback platform for running CES, CSAT, and NPS surveys across email, web, in-product, and mobile with advanced targeting and analytics.
CSAT Survey Tools
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3
Klaus (Zendesk QA): Klaus by Zendesk provides conversation review and quality assurance for customer support teams with AI-powered scoring and coaching.
Quality Assurance for Support
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4
Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams.
CSAT Survey Tools
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5
Surveypal: Customer experience platform with surveys, analytics, and closed-loop feedback management.
Customer Experience Platforms
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6
Startquestion: Online survey and feedback platform.
Survey Software
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7
Refiner: In-product survey and feedback widget for SaaS applications with NPS, CSAT, and custom microsurveys.
NPS Survey Platforms
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8
1Flow: In-app survey platform for mobile and web with AI-generated questions, targeting, and real-time analytics.
Survey Analytics
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9
Qualtrics: Experience management platform for customer, employee, product, and brand experience programs at enterprise scale.
Customer Experience Platforms
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Frequently asked

What is the best customer effort score software?

The guide above features customer effort score tools with complete, vendor-maintained profiles. Open any profile for real pricing, compliance, and buyer-fit detail before you shortlist.

How does Cubbie choose these customer effort score tools?

Listings come from the live Cubbie catalog. Cubbie does not accept payment for ranking position.

Ranked from Cubbie's live catalog, https://www.cubbie.com/best/customer-effort-score