Deals MarketplacePricing HubCubbie Points

Alternatives to Puzzel

10 alternatives

  1. 1Workforce Management, Chatbot

    Connectel

    Contact Center as a Service

    Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics.

    Free planFree trialISO 27001GDPRTiered plansCall Center Software

    Price$45+ / month

    Compare
  2. 2Workforce Management, Agent Assist

    Call Center Studio

    Contact Center as a Service

    Call Center Studio provides a cloud contact center platform powered by Google Cloud AI with IVR, omnichannel routing, and analytics.

    Free trialOutbound Call CenterChannel Management Software
    Compare
  3. 3Agent Assist

    Odigo

    Contact Center as a Service

    French cloud contact center platform offering customer engagement for global enterprises.

    Omnichannel contact center managementAgentic AI and autonomous agentsIntelligent call routing and distribution
    Compare
  4. 4Workforce Management

    Injixo

    Workforce Management

    Injixo provides cloud-based workforce management with AI forecasting, scheduling, and intraday management for contact centers of all sizes.

    AI powered forecastingCapacity planning and headcount optimizationAI optimized shift scheduling

    Price$9+ / user / month

    Compare
  5. 5Workforce Management

    UKG

    Workforce Management

    UKG is an enterprise workforce management platform for shift-based teams with demand-based forecasting, scheduling, time and attendance, and labor analytics.

    Per seatBusiness Intelligence (BI)Scheduling Software
    Compare
  6. 6Workforce Management

    Cogito

    Contact Center Software

    Emotion AI for contact centers that analyzes voice signals in real time to coach agents on empathy and engagement.

    Real time cx and ex scoringProprietary AI models for emotional intelligenceAgent performance analytics and insights
    Compare
  7. 7Agent Assist

    Five9

    Contact Center as a Service

    Five9 provides an intelligent cloud contact center with AI-powered virtual agents, WFO, digital engagement, and analytics.

    Geo redundancy and call recordingReal time dashboards and reporting
    Compare
  8. 8Chatbot

    WhosOn

    Customer Support

    AI-powered live chat platform for enterprises with customer engagement analytics.

    Free trialTiered plansLive ChatRemote Desktop

    Price$65 / license / month

    Compare
  9. 9Workforce Management

    HqO

    Workplace Experience Platforms

    Tenant experience platform for commercial real estate providing workplace apps, analytics, and building engagement tools.

    AI powered portfolio analyticsTenant engagement and community buildingReal time dashboards and reporting
    Compare
  10. 10Workforce Management

    Ultimate

    AI Customer Service Agents

    Conversational AI platform for automating customer support across chat and email.

    AI powered autonomous agentsOmnichannel messaging and live chatAI copilot for agents
    Compare