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Connectel vs Puzzel

People
ConnectelContact Center as a Service
PuzzelWorkforce Management
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Price
Published entry price
$45+per month
Published entry price
$69.78+per user / month

Contact Center as a Service

Annual estimate10 people, entry price
$540+
Flat rate
$8,374+
10 people
Offer
No offer right now
No offer right now
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Contact Center as a Service

Overview
Focus
Contact Center as a Service
Workforce Management
Product
Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics.
Cloud contact center and customer engagement platform with workflow, WFM, and analytics for European markets.
Headquarters
Gothenburg, Sweden
Oslo, Norway
Company size
51-200 employees
201-500 employees
Founded
2014
1998
Pricing details
Plan
Published entry price
Published entry price
Published rate
$45+ / month
$69.78+ / user / month
Billable seats
Flat rate
10
Free options
Free plan, Free trial
Free trial
Source updated
Nov 1, 2026
Oct 29, 2026

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Contact Center as a Service