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Puzzel vs Ultimate

People
PuzzelWorkforce Management
UltimateAI Customer Service Agents
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Price
Published entry price
$69.78+per user / month

Workforce Management

Annual estimate10 people, entry price
$8,374+
10 people
Offer
No offer right now
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Workforce Management

Overview
Focus
Workforce Management
AI Customer Service Agents
Product
Cloud contact center and customer engagement platform with workflow, WFM, and analytics for European markets.
Conversational AI platform for automating customer support across chat and email.
Headquarters
Oslo, Norway
Berlin, Germany
Company size
201-500 employees
100-250 employees
Founded
1998
2016
Pricing details
Plan
Published entry price
Published rate
$69.78+ / user / month
Billable seats
10
Free options
Free trial
Free trial
Pricing source
Source updated
Oct 29, 2026
Oct 29, 2026

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Workforce Management