Alternatives to Lorikeet

Research overview

10 alternatives

  1. 1Unified customer support platform with AI capabilities

    Both Lorikeet and Intercom provide AI-powered customer support platforms with omnichannel messaging and ticketing. However, Lorikeet focuses specifically on autonomous resolution of complex transactions and compliance-sensitive workflows, while Intercom is a broader helpdesk with integrated AI. Lorikeet is purpose-built for high-stakes automation; Intercom is more general-purpose.

    Free planFree trialTiered plansTour Guide SoftwareIT Help Desk Chatbots

    Vendor sources: lorikeetcx.ai [1]intercom.com [2]

    Last verified
  2. 2Enterprise customer support platform with AI and ticketing

    Both Lorikeet and Zendesk serve enterprise support operations with AI capabilities and ticketing. Lorikeet integrates with Zendesk and focuses on autonomous resolution of complex workflows, while Zendesk is a comprehensive platform. They can work together or as alternatives depending on deployment preference.

    Free planFree trialSOC 2ISO 27001GDPR

    Vendor sources: lorikeetcx.ai [1]zendesk.com [2]

    Last verified
  3. 3Customer Support, AI Agents

    Groove

    Customer Support

    Customer support platform for small businesses with shared inbox, knowledge base, and reporting.

    AI powered ticket investigation and resolutionKnowledge base integrationWorkflow automation

    Price$16+ / user / month

    Starting price: below the category median.
  4. 4Customer Support, Help & Customer Support

    Supportman

    Customer Support

    Slack-based customer support tool for teams using Slack to communicate with customers.

    Real time csat and dsat routing to slackAI powered conversation evaluation and scoringWeekly team and agent performance reports

    Price$29+ / user / month

    Starting price: above the category median.
  5. 5Customer Support

    Mavenoid

    Customer Support

    AI-powered product support platform for hardware and electronics brands automating troubleshooting guides.

    Free trialE-Commerce Customer ServiceConversational AI
  6. 6Customer Support, Help Desk & Ticketing

    Desk365

    Help Desk & Ticketing

    Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.

    Free planFree trialSOC 2GDPRHIPAAPer seat

    Price$12+ / agent / month

    Starting price: below the category median.
  7. 7Customer Support, Help Desk & Ticketing

    Vision Helpdesk

    Help Desk & Ticketing

    Multi-channel help desk and ITSM software with ITIL/ITSM compliant features, gamification, and satellite desk for multi-brand support.

    Multi channel ticket managementLive chat supportMulti company support

    Price$12+ / agent / month

    Starting price: below the category median.
  8. 8Customer Support, Omnichannel Support

    Kapture CX

    Customer Support

    AI-powered customer experience platform with omnichannel ticketing, self-service, and agent assist for enterprise support.

    Omnichannel SupportHelp Desk for IT

    Price$30+ / user / month

    Starting price: above the category median.
  9. 9Customer Support, AI Agents

    Cassidy AI

    AI Agents

    Enterprise AI workspace for building custom assistants trained on company knowledge for support and operations.

    Free planFree trialSOC 2GDPRHIPAATiered plans
  10. 10Customer Support, Help & Customer Support

    Twig AI

    Customer Support

    AI customer support agent for SaaS companies that auto-resolves issues from docs, code, and support history.

    Multi channel communication supportMissed call recovery and text back

    Price$49+ / month

    Starting price: above the category median.