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Groove vs Lorikeet

People
GrooveCustomer Support
LorikeetCustomer Support
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PriceCustomer Support median $27.50
Published entry price
$16+per user / month
Published entry price
$125+per month

Customer Support

Annual estimate10 people, entry price
$1,920+
10 people
$1,500+
Flat rate
Offer
No offer right now
No offer right now
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Customer Support

Overview
Focus
Customer Support
Customer Support
Product
Customer support platform for small businesses with shared inbox, knowledge base, and reporting.
AI support concierge for complex industries using multi-step workflows and deep product knowledge to resolve tickets.
Headquarters
Providence, Rhode Island
Sydney, Australia
Company size
11-50 employees
11-50 employees
Founded
2011
2023
Pricing details
Plan
Published entry price
Published entry price
Published rate
$16+ / user / month
$125+ / month
Billable seats
10
Flat rate
Free options
Free plan, Free trial
Source updated
Oct 29, 2026
Oct 29, 2026

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Customer Support