IT administrators and system administrators who manage organizational IT infrastructure, user accounts, software deployments, and technical support operations.
Screen Recording
High-performance remote desktop software with NX protocol for fast screen sharing, virtual desktops, and remote access across networks.
Price position$4+ / month
Starting price: below the category median.Help Desk & Ticketing
Issue tracking and help desk software for customer support, internal IT, and complaint management.
Price position$26+ / agent / month
Starting price: above the category median.SaaS Backup
Salesforce SaaS data protection platform for backup, archive, and compliance.
Price position$3+ / seat / month
Starting price: below the category median.Backup & Recovery
Backup monitoring for MSPs.
Price position$8+ / month
Starting price: below the category median.Unified Communications
Open-platform communications system combining video conferencing, live chat, and phone capabilities with self-managed deployment options.
Price position$15 / month
Price position: above the category median.Virtual Desktop Infrastructure
Simple cloud desktop solution for small businesses providing fully managed virtual desktops without IT complexity.
Price position$40+ / user / month
Starting price: above the category median.API Management
Software-defined networking solution for business Wi-Fi with centralized cloud management, access points, switches, and gateways.
Price position$2+ / device / month
Starting price: below the category median.Remote Desktop
Remote support and access platform with screen sharing, session recording, and multi-platform support for IT professionals and helpdesks.
Price position$17+ / month
Starting price: above the category median.Cloud Backup
Cross-platform backup and IT management solution for MSPs supporting cloud backup to AWS, Azure, GCP, and other storage providers.
Price position$50+ / month
Starting price: above the category median.Help Desk & Ticketing
Simple cloud help desk for IT, HR, and facilities teams with ticket tracking, automation, and a self-service portal.
Price position$13+ / agent / month
Starting price: above the category median.Zero Trust Security
Cloud printing platform with Zero Trust printing, eliminating print servers for remote and hybrid work environments.
Price position$7+ / user / month
Starting price: below the category median.Help Desk & Ticketing
Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.
Price position$29+ / agent / month
Starting price: above the category median.SaaS Management
IT lifecycle management platform automating SaaS access and offboarding.
Price position$1,000+ / month
Price position: above this category's displayed range.Help Desk for IT
Inclusive service desk platform with ITIL-compliant processes, automation, and integration capabilities for internal IT teams.
Price position$29+ / agent / month
Starting price: above the category median.Network Security
Cloud-based DNS firewall and analytics platform providing privacy-focused DNS filtering, threat protection, and parental controls with real-time query analytics.
Price position$2+ / month
Starting price: below the category median.IT Documentation
IT documentation platform helping IT teams create and maintain documentation of their infrastructure, procedures, and configurations.
Price position$5+ / user / month
Starting price: below the category median.Help & Customer Support
Risotto is an AI-powered IT helpdesk tool that helps grant software access, manage permissions, serve knowledge, and handle approvals using natural language conversations in Slack.
Price position$750+ / month
Price position: above this category's displayed range.Mobile Device Management
MDM focused on Android and digital signage devices.
Price position$2+ / month
Starting price: below the category median.
