Vendor 1
SharpenContact Center as a Service
Cloud contact center platform with agent-first workflows for omnichannel sales and service teams.
$90+ / seat / monthPriceNo reviewsRating2011Founded
Sharpen vs Ujet
Vendor decision canvas
Vendor 2
UjetContact Center as a Service
Cloud contact center platform designed for smartphone-era customer support with in-app voice, chat, and media sharing.
$65+ / seat / monthPriceNo reviewsRating2015Founded
Carry this decision forward
Sharpen + Ujet can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 Sharpen Contact Center as a Service Resolve Every Customer Request at the Speed of AI | Vendor 2 Ujet Contact Center as a Service AI Should Be Doing the Chores. Humans Should Be Building Relationships. | |
|---|---|---|
| Overview | ||
| Category | Contact Center as a Service | Contact Center as a Service |
| What it is | Cloud contact center platform with agent-first workflows for omnichannel sales and service teams. | Cloud contact center platform designed for smartphone-era customer support with in-app voice, chat, and media sharing. |
| Pricing | ||
| Price | $90+ / seat / month | $65+ / seat / month |
| Pricing model | Per seat | Per seat |
| Free options | No free plan, No free trial | No free plan, No free trial |
| Company | ||
| Founded | 2011 | 2015 |
| Team size | 201-500 employees | 201-500 employees |
| Headquarters | Indianapolis, IN | San Francisco, CA |
