osTicket vs Vivantio
osTicketHelp & Customer Support
Open-source support ticket system with a web-based interface for managing and organizing support requests for IT departments.
Not publishedPublished priceNo reviewsRating2010Founded
VivantioIT Service Management
Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization.
Starts at $59/user/moPublished priceNo reviewsRating2003Founded
osTicket Help & Customer Support Make. Happy. Customers. | Vivantio IT Service Management Step up from a basic helpdesk to ITIL-aligned service management | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | IT Service Management |
| What it is | Open-source support ticket system with a web-based interface for managing and organizing support requests for IT departments. | Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization. |
| Pricing | ||
| Published price | Not published | Starts at $59/user/mo |
| Pricing model | Free | Per seat |
| Free options | Free plan, Free trial | No free plan |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2010 | 2003 |
| Team size | 1-10 employees | 51-200 employees |
| Headquarters | Open Source Project | Boston, MA |